Smartsettle One

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Smartsettle One

Online Negotiating

Smartsettle One, featuring the latest in eNegotiation technology, is a server-based system enabling users to negotiate via web browser on Mac, PC or Linux. Distances are bridged and travel is reduced for parties, making the system more convenient and eco-friendly than traditional methods. The system can also be used effectively in combination with face-to-face meetings.

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Smartsettle woman handshake

Easy as Pie

A three-minute video of a hypothetical negotiation called Car Crash is all you need to get started:

> Play Video 1: InsurCo's Side (Requires Quicktime-capable Player)

Watch another three minutes to learn how Smartsettle rewards parties who move quickly to the Zone of Agreement:

> Play Video 2: Claimant's Side (Requires Quicktime-capable Player)

The concepts demonstrated in the above two videos are explained in more detail below.

Asynchronous Progress

If users have conflicting schedules or restricted availability due to different time zones, they can still continue to move toward resolution using the email and alert features of Smartsettle One. Parties can make their move, log out and wait to be notified of another party's response without jeopardizing progress.

Process Controls

Smartsettle negotiations are organized with sessions. If agreement occurs, it is declared only at the end of a session. The party that ends a session typically begins the next one. This effectively doubles the speed of the negotiation process.

Visible Proposals / Hidden Acceptances

Finally, a tool that enables negotiators to keep their preferences private but still see what they are negotiating: Smartsettle enables parties to exchange proposals and generate suggestions that are clearly visible for consideration. What is hidden from each party is the acceptance of the other. This feature allows parties to quickly indicate what they are willing to accept without concern about revealing their hand. A deal is declared when both parties accept the same value, and the tedious negotiation dance that characterizes most ordinary negotiations is virtually eliminated.

Reward for moving early to the Zone of Agreement

Smartsettle rewards the party who moves soonest to the Zone of Agreement. Essentially, this means that parties who negotiate in a professional manner, quickly accepting what is fair and equitable, are rewarded with a better final settlement. The illustration here is based on the scenario shown by the videos posted above. If both parties behave in this manner, both are rewarded with the savings represented by a quick settlement. See the related resources listed below for more information.

Final Session and Optional Arbitration

Final Session may be declared by either party at any time, at which point parties may also opt for Final Offer Arbitration. If parties agree to arbitration and no agreement is reached at the end of Final Session, the arbitrator declares one of the last accepted values as the outcome. The illustration here is based on the scenario shown by the videos posted above.

Related Resources:

Last Updated ( Thursday, 23 October 2008 05:20 )