SmartSettle Training & Professional Development --- Register
Now
SmartSettle training is approved
for Professional Development and Continuing Education**. Introductory
training is free for students using SmartSettle in the International
eNegotiation Tournament if recognition is not required.
- Unlimited telephone access to instructors
- Hands-on interactive exercises
- Self-paced study format
- Money-back guarantee***
Minimum Requirements for Online Training
- Ability to download a 22 MB setup
file if no CD available
- 200 MB free on your hard disk
- Windows 98 on a Pentium
- 64 MB RAM (or 32 with patience)
- Ability to print documents for
better readability
- Computer and communication skills
- Knowledge of basic negotiation
theory
- Simultaneous telephone & Internet
access (for advanced training)
SmartSettle Facilitator Training Course Contents
SmartSettle Facilitator Training Level I involves orientation
and basic tutorials. Level II involves trainees in a simulated
negotiation in which they play the role of a disputing party.
In Level III, trainees co-facilitate with someone at a more advanced
stage. Subsequent levels involve parties in real-life cases.
Combined with your existing skills and qualifications, SmartSettle
training is designed to improve your ability to facilitate resolution
of real world conflicts. Successful completion of each training
level will be recognized
with
a SmartSettle
Facilitator Training Certificate. For information about more advanced
training, please contact training at
SmartSettle. Please note that SmartSettle is continually evolving
and reserves
the
right to make changes to any of its programs at any time without
notice.
* When completing
an activity a signed attendance form is
required. You are also requested to submit an evaluation.
** Course duration times listed are estimates
based on a moderate level of computer literacy. Actual time may
vary depending on computer and communication skills,
and knowledge of negotiation theory, etc. Inquire
about approved credits for Professional Development or Continuing
Education in your organization.
*** If, for any reason, you fail to qualify for
the course completion certificate, you may request a refund. You
must do this within 30 days of beginning the course to obtain a
refund of the full cost of the course.


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