1. (Tutorial 8) Choosing "Access on Server" from the Case menu is the way to
create a new local case
open an existing local case
open an existing online case for the first time
create a new online case

2. (Tutorial 8) Choosing "Open" from the Case menu is the way to:
Open an existing local case
Open an existing online case
Re-open any case after you have closed it
All of the above

3. (Tutorial 4) Choosing "Open Graphic View" from the Party menu is the way to open the graphic view:
only when Table View is open
of all parties in the negotiation
of the party whose name is highlighted in the Shared Information window
only when no party name is highlighted

4. (Tutorial 5) A Satisfaction graph can be used to portray your level of satisfaction for the Issue and for the values of that issue. There are two types of Satisfaction Graphs used in SmartSettle, one for optioned issues and one for measured issues. _____________ use Bar Graphs while ________________ use Line Graphs.
Optioned Issues, Measured Issues
Pie Charts, Area Graphs
Area Graphs, Pie Charts
Measured Issues, Optioned Issues

5. (Tutorial 5) In SmartSettle you can represent your preferences using Satisfaction graphs. A Satisfaction Graph can be opened by _________________________. Once in the Satisfaction Graph, pay attention to the length of the bargaining range. The larger the bargaining range the higher the importance. You can change the Issue Importance by clicking on the button labeled Issue Importance.
double-clicking the issue name in Graphic View
highlighting the issue name and then, from the Issue menu, choosing Satisfaction Graph or Properties
clicking on the button labeled Satisfaction Graph
all of the above

6. (Tutorial 5) When you first open a Satisfaction Graph, it will be linear. If you want to change the shape of the Satisfaction Graph, right-click in the white space and choose "Edit Points" from the popup menu. An example of an issue that would be best represented with an S-shaped satisfaction graph is “number of cookies you will receive” (over the range 0 – 200) if ___________.
You are alone and would probably eat fewer than 20 cookies and would likely throw the rest away.
Cookies are half-price if you buy more than ten.
There are about 20 children coming for lunch and it would be unacceptable not to have a cookie for each of them.
You have a large number of guests and they would probably enjoy any number of cookies.

7. (Tutorial 6) Examples of package types that SmartSettle is able to generate are ___________. These packages are published for both parties to see, and may be generated by either party from the Generate menu.
Suggestions
Improvements
Equivalents
All of the above

8. (Tutorial 6) Suggestions are proposals generated by SmartSettle that have satisfaction ratings between your last proposal and the other parties last proposal. This is a type of blind-bidding where ________________.
you need to propose the package before the other party can see it
parties make proposals randomly as if with their eyes closed
the value proposed by one party is blind to the other party
the acceptance by each party is blind to the other party until both parties accept

9. (Tutorial 6) If parties reach an impasse, SmartSettle can sometimes solve the impasse by generating a type of Suggestion that _______________ some other package that you have already accepted. This type of package is called an Equivalent.
equal in satisfaction to
is worth more than
is worth less than
has the same values as

10. (Tutorial 8) If you see the words ‘________________’ in red at the bottom of your screen, it means that that there are changes waiting on the server for and you will receive them if you network synchronize.
status indicator
red alert
network synchronize
changes waiting

11. (Tutorial 8) SmartSettle uses a neutral site to manage all negotiation data. This keeps both parties private information completely confidential and enables published packages for both parties to see. Users need to Network Synchronize to collect published information such as proposals, generated packages and messages from the other party in the Joint Session. To Network Synchronize, choose Network Synchronize from the _____ menu.
File
Case
Generate
Network

12. (Tutorial 6) If SmartSettle generates an Improvement to an existing tentative agreement, parties will _________________ party's preferences are well represented, and they both accept the new package.
never reach a better agreement if no
always reach a better agreement if at least one
often reach a better agreement if both
always reach a better agreement if both

13. In Tutorial 8, Working Online, what did you name your "Walkaway" package and what was the name/number of the Suggestion that you generated? Did you accept it? Why or why not? In your explanation, give the ratings of both packages. You may also add any other comments you would like to send to Training.