1. (Tutorial 8) To access an online case
for the first time, from the Case menu choose __________.
2. (Tutorial 8) If you close your case
before closing SmartSettle, the next time you open SmartSettle, you will need to_____________.
3. (Tutorial 4) To open a party’s
Graphic View, make sure the correct party is highlighted
in Shared
Information and then from the __________ menu select ‘Open
Graphic View’.
4. (Tutorial 5) A Satisfaction graph can
be used to portray your level of satisfaction for the
Issue
and
for the values of that issue. There are two types of
Satisfaction Graphs used in SmartSettle, one for optioned
issues and one for measured issues. Optioned issues use
______ while measured issues use _________.
5. (Tutorial 5) In SmartSettle you can
represent your preferences using Satisfaction graphs.
A Satisfaction
Graph can be opened by double-clicking the issue name
in Graphic View or highlighting the issue name and then,
from the Issue menu, choosing Satisfaction Graph. Once
in the Satisfaction Graph, you can change the Issue Importance
by ________.
6. (Tutorial 5 and User Guide Chapter 5b)
When you first open a Satisfaction Graph, it will be
linear. If you want to change the shape of
the Satisfaction Graph, right-click in the white space
and choose "Edit Points" from the popup menu.
Which option below represents a linear (straight line)
satisfaction
graph if the issue is “Number
of cookies to buy for lunch” (over the range 0 – 26).?
Imagine that you are negotiating the price of the cookies.
Hint: If you are willing to pay twice as much money for twice
as
many cookies, then the graph should be linear.
You are expecting 12 children for
lunch and they probably all like cookies. Not having enough cookies
would be a problem. Having way too many cookies would not be useful
because you intend to give each child only one.
You believe that 13 cookies would bring you bad luck.
7. (Tutorial 6) Examples of packages that
SmartSettle is able to generate are Suggestions and
Improvements. These packages are published for both parties
to see, and may be generated by either party from the ____________ menu.
8. (Tutorial 6) A type of blind bidding,
________ are proposals generated by SmartSettle that
have satisfaction
ratings between your last proposal and the other parties
last proposal.
9. (Tutorial 6) Suggestions can be generated
by either party, and both parties need to accept the
same one in order for it to become a Tentative Agreement.
Parties should logically accept all Suggestions that
are higher than their __________ package.
10. (Tutorial 8) If you see the words ‘changes
waiting’ in red at the bottom of your screen, it
means that __________________.
.
11. (Tutorial 8) SmartSettle uses a neutral
site to manage all negotiation data. This keeps both parties
private information completely confidential and enables
published packages for both parties to see. Users need
to Network Synchronize to collect published information
such as proposals, generated packages and messages from
the other party in the Joint Session. To Network Synchronize,
__________
12. (Tutorial 6) If SmartSettle generates
a(n) ___________ to an existing tentative agreement,
parties
will reach
a better final agreement if both party’s preferences
are well represented, and they accept the new package.
