Using SmartSettle with a Firewall
If you try to connect to a SmartSettle server, and it doesn’t
seem to be working, your Internet connection may be protected
by a firewall that is preventing you from connecting to our servers.
In order to connect to the SmartSettle servers, your computer
must
be able to reach the servers located on gv1.smartsettle.com and
gw1.smartsettle.com, and also be able to connect to ports 2400-2401
and 3000-4000 on those servers.
If your firewall uses a proxy server, you will need to enable
firewall settings. To open the dialog, start SmartSettle
and then from the SmartSettle File menu (not here in your browser)
choose Application Options and click Firewall Settings. Your computer
systems
administrator may need to help you with this.


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