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The Smartsettle process goes through six phases: | Prepare for Negotiation - Two or more parties wish to negotiate an agreement about certain matters.
- Parties may participate in orientation and/or training, depending on the size and complexity of the case.
- Parties review and accept guidelines for conduct.
- Parties may engage a single Smartsettle facilitator to serve both of them or each have their own private facilitator.
| | Qualify Interests
- A Smartsettle facilitator sets up the case online and gives access codes to each party.
- Facilitator helps parties work together to discuss their interests and identify issues without making specific demands. Parties may meet online or face-to-face.
- Parties agree on a Framework for Agreement, which represents unresolved issues.
| | Quantify Satisfaction
- Bargaining ranges are created with optimistic values from each party.
- Facilitator works independently with each party to elicit their confidential preferences.
| | Establish Equity - Parties exchange information (may include telephone and/or face-to-face meetings) and offer visible or invisible concessions.
- Smartsettle generates suggestions based on party preferences and concessions.
- Equity is achieved when parties reach a tentative solution by agreeing on the same package.
| | Maximize Benefits - Preference representations are refined with help from the facilitator.
- Optimization is used to generate improvements to the current tentative solution.
| | Secure Commitment - When any party wishes to end the negotiation, the Framework for Agreement is filled out with the current solution and signed by all parties.
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Last Updated on Friday, 01 August 2008 14:40 |
